LI, Zongze. An Open-Source AI-Driven CRM Model: Balancing Performance, Cost, and Accessibility for Small Businesses. European Journal of AI, Computing & Informatics, [S. l.], v. 1, n. 4, p. 34–42, 2025. DOI: 10.71222/hsyp8v61. Disponível em: https://pinnaclepubs.com/index.php/EJACI/article/view/389. Acesso em: 7 dec. 2025.